Refund policy
We want every book to work for your family or classroom. Because our books are digital downloads, here is how refunds work:
- Files that don’t work: if a PDF won’t open or print correctly and we can’t fix it, we refund you in full.
- Wrong book: bought the wrong age range or language by mistake? Tell us within 14 days and we’ll refund you.
- Duplicate purchases: we refund accidental duplicate orders.
Refunds go back to your original payment method. Once a refund is issued, the download links for that order stop working.
Questions first? Email [email protected].