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Refund policy

We want every book to work for your family or classroom. Because our books are digital downloads, here is how refunds work:

  • Files that don’t work: if a PDF won’t open or print correctly and we can’t fix it, we refund you in full.
  • Wrong book: bought the wrong age range or language by mistake? Tell us within 14 days and we’ll refund you.
  • Duplicate purchases: we refund accidental duplicate orders.

Refunds go back to your original payment method. Once a refund is issued, the download links for that order stop working.

Questions first? Email [email protected].

Request a refund

We reply by email, usually within two business days.