Contact & order support

Email [email protected] with your question. For an order issue, include your order number and the email address used at checkout. We usually reply within two business days.

Do not send passwords, sign-in codes or payment-card details.

Get help with your PDFs

• Request fresh download links if you need your books again.
• Check the printing guide for A4 and US Letter settings.
• Read the refund policy and request a refund for an order problem.
• Read the license for home and classroom use.

For answers about formats, languages and accounts, visit Help & printing.